About Us

Our Philosophy

“Doin’ Nice Things For People And The Cars They Drive…” has been our philosophy and motto since we opened in 1979. We recognize our growth and success over the last 35+ years and into the future is dependent on customer service and quality repairs. Our reputation in this community is a result of taking pride in providing our customers with the highest quality repairs and service. A large portion of our customers are either repeat customers or ones that have been referred to us by other satisfied customers. This is the greatest compliment that a business can receive and we put our efforts into maintaining this reputation.

There is absolutely no compromise when it comes to the safety of each vehicle repaired at T.A.C.S. This is our #1 priority.

We also recognize that your vehicle represents a large investment. We will take care of this investment by doing repairs that return your vehicle to its pre-accident condition. When the time comes for you to sell or trade your vehicle, you will never be held back because of poor quality collision repairs.

You will be treated with courtesy and respect by our entire staff. We understand that you would rather not need the services of a Collision Repair Facility, but we will do everything to make your experience painless and worry free.

Our History

T.A.C.S. The Auto Collision Specialists Inc. was originally founded in Glenmont, New York in 1979 by Erwin Ungerer. Mr. Ungerer, prior to opening T.A.C.S. had extensive experience at various dealerships in the Capital District. This small 2,200 square foot business soon gained a reputation for top quality collision repairs. T.A.C.S. quickly built a reputation for honesty and dependability and before long every insurance carrier in the upstate region soon recognized that T.A.C.S. was a fair and honest place to have their clients’ automobiles repaired.

Thirty Seven years have passed and we are now a 10,500 square foot facility. At present there are a total of twenty full time employees. The business continues to be a family owned and operated business with Erwin’s three sons, Matt, Kevin & Brian managing the facility on a daily basis. Each of them brings unique qualifications for top quality customer service, estimating, inspections, in addition to a deep knowledge of quality collision repair. We have highly trained technicians who are capable of all aspects of collision repair and generate the same top quality repairs that T.A.C.S. has become so well known for.

In addition to the daily business of auto collision repair, the owners of T.A.C.S. continue to be involved in many aspects of the local community including the Bethlehem Chamber of Commerce, Boy Scout Troop 75, as well as participating as a sponsor for several different community events each year.

Albany Autobody Service Car Collision Repair Glenmont Bethlehem

Year Established – 1979
Owner/Operators – Andrea, Matthew, Kevin & Brian Ungerer
Auto Body/Collision & Paint Shop: 11,500 square feet
Service Shop: 5,500 square feet
Free Loaner Cars (Auto Body & Collision Repairs)
Towing: #towit2tacs
Security: 24hour Video Surveillance

The brothers and folks at TACs provide service and attention that earns them the loyalty of every customer. Almost anybody and repair shop can fix cars but these TACs folks care about their business, their reputation and their customers. Terrific place to go to when car troubles take over your life.

Chuck Naylor, Customer

The guys at TACS are real! They’re all super sweet, honest and just awesome people! If you’re looking for an excellent experience without any hassles this is the place for you. They did great work on my brands new vehicle and I’m happy to say I’ll be telling everyone about it.

Colleen Hasselback, Customer

This business does not just deal with cars… it deals with people. Not only does my car get fixed when I bring it there, but I get treated with respect and kindness. The prices are fair, the work they do is great, and the way they accommodate their customers is a breath of fresh air. Bring your car to TACS.

Paddy MeBoy, Customer

Not your average body/mechanic shop. These guys at TACS are honest and care about their customers. I was told from dealership that I needed all new brakes – easy sale…but they confirmed I only needed front pads. I won’t go anywhere else. I’m bringing all of my car needs to TACS – and spreading the word to friends in town. Even out of town. Very trustworthy, family business.

Emily Martin, Customer

Friendly and quick, yet incredibly thorough. I live in Clifton Park and refuse to bring my cars anywhere else. It’s my only recommendation for all of my friends who need assistance with their cars.

Alyssa Cukerstein, Customer

This is one of the best places to bring your car in the Capital District. I have been a loyal customer of theirs for a few years at this point. I came to them because I needed some body work done on my car and not only were they a pleasure to deal with, the repair was done perfectly and on time. It was easy to work with them and my insurance company. I was more than thrilled when they started to expand their business to take mechanical work as well. I brought my next car purchase to them to have them look over it before making a decision to purchase and have brought it to them for everything from oil changes, to more complex issues. The nice thing is, they are not out to get your money like most places, only once have they advised me to take my vehicle somewhere else because they did think it was in their wheelhouse (issue with transmission that was handled by the dealership). They are truly an A+ company!

Thomas Nolan, Customer

Unbelievable service. The guys at TACs are always so helpful. I pulled in 15 minutes before closing and they serviced my car right then and there. They take the time to explain everything – such as the difference between synthetic and regular motor oil and why I should be using the less expensive product for my car (based on mileage and other factors). They’ve won a lifetime customer through integrity and good intentions.

Todd Porter, Customer

Great people there. Honest. I have actually gone there more for advice or to help me with little things since I like to fix my car myself as much as I can and they have helped me in their parking lot and never charge me. If I ever did get in an accident that I couldn’t fix I would go to them for sure.

Shay McGlynn, Customer

My experiences at TACS have been great. My parents used to go to a different body shop when I was growing up… once I started going to TACS my whole family followed suit and we have all been beyond satisfied with the service. If you go into the waiting room at TACS you won’t find a single frown. The owners and employees treat everyone with so much respect and professionalism that it fills the shop with positivity. If you take your car TACS, you will find yourself smiling, too.

Patrick Farley, Customer